If you are interested, please forward your current resume to tezava@w3r.com and you can also reach me at 925-326-2471 to discuss your career aspirations.
Job Title – Pharmacy Technician
Duration – 6 months
Location – Detroit, Michigan (Remote/Hybrid if required)
Pay: $22.75/hr on W2.
Start Date: ASAP
Will this position be required to work onsite for any reason at any time? No, Resource will be able to perform this role offsite.
Engagement Description – This Pharmacy Technician Role is within a remote contact center. Our goal is to handle Member and Provider inquiries concerning benefits and coverage determinations. Our timeframes are extremely tight (urgent 24 hours, standard 72 hours).
• Work on the pharmacy help desk handling prior authorization requests from doctors’ offices.
• Requests are received via fax, mail, email, phone and electronic PA system
• Receive and respond to member questions about their pharmacy benefit
• Work from home – private and quiet workspace required
• Ability to work 8.5 hours starting as early as 8am and ending as late as 9pm.
Top 3 Required Skills/Experience – The most important must-have skills.
• Retail Pharmacy experience – at least 2 years
• Good computer skills (Typing, outlook, excel, etc)
• Good fundamental knowledge of drug names and drug classes
Required Skills/Experience – The rest of the required skills/experience. Include:
• Exceptional Customer Service
• Detail Oriented
• Ability to multi-task
• Willingness to accept change
Preferred Skills/Experience – Optional but preferred skills/experience. Include:
• Call center experience
• CMS knowledge
Education/Certifications – Include:
• CPhT preferred (Certified Pharmacy Tech licensed)
